Contact information
Contact Us
We’re here to help. If you have questions, concerns, or feedback, our team is committed to supporting you in a clear and timely manner.
Primary Support (Email)
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This is our official and fastest support channel.
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Always include your order number when contacting us.
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We typically respond within 48 business hours (excluding weekends and holidays).
Important Notes
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Email is our official communication record for all support matters. For your protection and ours, requests (including returns, exchanges, and warranty claims) must be submitted via email.
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Please review our Return Policy, Shipping Policy, and Warranty Policy before reaching out — many answers can be found there.
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Response times may vary during high-volume periods, but every inquiry is logged and addressed.
Reminder: For the fastest and most reliable service, always contact us through email.